Hello Troops,
Aleta is a teacher and curriculum specialist at the Space Center. During the summer she is kind enough to manage the kitchen. She refers to herself as the Starship's Quartermaster. She created a fictional character called Adrian (her Avatar so to speak). This is first of several updates about this character and her interactions with others aboard our fictional ship far into the future.
And now, Aleta's first chapter...............
This is just for fun. Any resemblance to people who work at the space center is intentional, although these characters aren't really them. Any resemblance to an actual mission is your imagination.
Personal Log: Adrian Stevens, Quartermaster
"Admiral?" I cautiously stuck my head in the door. I hated having to deal with command officers, but my orders were specific.
The chair slowly swiveled, revealing a slightly balding head of dark hair.
I swallowed a nervous lump as I held out my orders. Fleet Admiral Williamson, the sign on his desk read.
He took my paper, barely glancing at it before letting it drift into his disposal unit. He leaned back in his chair, bouncing slightly as he looked me over. "Quartermaster Stevens, your reputation for trouble precedes you. You do know that you're on the short list for dishonorable discharge? One more incident and you may even be doing prison time."
I nodded, keeping my mouth firmly shut. This was my last chance. Another few years and I'd be able to leave Starfleet honorably. I'd spoken too freely in the past. I'd taken a few too many liberties. Admiral Williamson was the last officer willing to even consider me for a posting.
He tapped his chin as he thought, his chair bobbing back and forth. He swung one foot, the polish on his boots catching the light.
I shuffled my scuffed boots on his dark blue carpet. The window behind him showed space dock. A gleaming white ship rested gently in the cradle, shuttles swarming around her. The USS Voyager was a beautiful ship, graceful and elegant with enough firepower to intimidate just about anyone. I could only dream of a posting on such a legendary ship.
Admiral Williamson's chair thumped forward, his boots thudding dully on the carpet. "I need volunteers for a dangerous mission. Classified, of course. I'm looking for those willing to risk everything if necessary. You have a choice, Stevens. Prison cook or Quartermaster on the Voyager."
I stared at him, my jaw dropping. "Quartermaster on the Voyager, sir?" Had I heard wrong?
"Not glamorous. You'll be on skeleton staff. You and two others will be responsible for all supplies, food, and the equipment to prepare it. I'm afraid the food replicators have been a bit off so you may be actually cooking for two hundred."
"I thought the Voyager had three hundred crew, sir."
"The support crew won't be the only ones on short staff." He smiled, benevolence with an edge. "You may not return, Stevens."
"But it's a chance to serve on the Voyager, sir. I accept. I've got no family, nothing to lose."
"Except your reputation." He stamped a paper and slid it across the desk. "Report immediately to the shuttle bay. You have less than four hours until the ship undocks."
"Sir." I snapped a salute then collected my new orders.
"Dismissed." He turned his chair away. "I suggest you hurry, Quartermaster."
I practically ran from his office, headed for the shuttle bays at a run. I couldn't help grinning. So the mission was dangerous, that didn't matter. I had a posting on the legendary Voyager!
The shuttle was crowded with officers headed for the ship. I hugged my duffle at the back, doing my best to avoid eye contact. I eyed their uniforms jealously. I wanted to be an officer but I couldn't stay out of trouble at the Academy. Quartermaster was the best I could hope for. I shifted my feed, impatient to board.
The shuttle docked, landing gracefully in the shuttle bay. The hatch opened. The officers filed out. I followed, breathing deeply of the recycled air of the Voyager. Glory tainted every molecule. I stepped off the boarding ramp.
"Papers?" The security guard glared at my blue service jumpsuit.
I handed the papers Admiral Williamson had just stamped.
"Captain on deck!"
Everyone snapped to attention. I dropped my duffle, standing rigid.
Boots thumped on the metal decking. I risked a single glance, rolling my eyes to the side. My heart sank. Maybe Captain Herring wouldn't remember me.
He stopped in front of me, breath whistling through his nose as he glared. "Adrian Stevens? You're what they sent for my Quartermaster?" His lip curled. He leaned very close.
I swallowed hard, staring at a pulsing vein in his forehead.
"Don't think I've forgotten the spaghetti incident. I'm watching you." His eyes drilled into mine.
So much for wishful thinking. Which would be more dangerous? The mission or the captain? Only time would tell.
Tuesday, June 16, 2009
Sunday, June 14, 2009
A Quick Review of the Past Week. A Few Stories (a bit exaggerated) and a Comment or Two for Good Measure.
Hello Troops,
What weather we’re having. You’d think Utah suddenly shifted its position on the globe and ended up along the Pacific coast . I’m not complaining. I enjoy the rain and clouds but I know many of you are fair weather creatures and thrive on sunshine and heat. I’d like to say I feel sorry for you but I’d be lying and, because this is Sunday, I can’t bring myself to do it.

For our readers outside of Utah I thought I’d show you what our desert kingdom looks like from my deck. Utah Lake is in the distance in the first picture and the other picture is looking northwest toward Point of the Mountain. Beautiful isn’t it? Well almost. This weather did cause some grief during this last week’s EdVenture Camp.The camp started on Monday. Everything went well but I was concerned about the temperature. It was cold and didn’t show signs of warming. Taking the campers and staff swimming Tuesday night would be questionable. I became a temporary sun worshipper and took every occasion to step outside to see if my newly found faith was producing the desired outcome. It wasn’t.
Tuesday morning was clear, but cold. I hoped for the best and the day proceeded. The flight rotations ended at 2:00 P.M. The staff were free to go home. The campers went to class with Sheila Powell and Lorraine Houston. I was exhausted. Not a good thing considering I had half the camp still to go and another Overnight Camp on Thursday - not to mention a couple dozen private missions filling in the non camp time slots. I wanted to sneak into the library where we keep the pads and take a quick trip into unconsciousness. The phone rang. It was Pleasant Grove’s swimming pool.
“Hello,” the voice of a young teenage girl came from the answering machine. She sounded like she had just removed her chewing gum to make the call. Her voice was unusually apologetic. I expected bad news.
“I’m calling to tell you that the pool will be closed all day next Tuesday. We are changing the pump. Sorry. There are a few other days available if you’d like to reschedule your private swimming party. Sorry. Thanks.” I’m sure her regret lasted as long as it took to hang up the pool’s phone and pick up her own cell phone to continue texting her friends.
“You’ve got to be kidding,” I said out loud. What was I going to do with 60 kids next camp if I can’t take them swimming? I remembered I was exhausted and decided to leave the matter for a day or two. Again the phone rang before I could make my retreat to the relative quiet of the Library.
“Hello. This is Pleasant Grove Pool. There’s lightening. We can’t open the pool if there’s lightening. What would you like to do about your private party tonight?” It was the same girl. What I wanted to say and what I actually said were two different things.
“Can I make the decision in a few hours. It may clear up?”
“Yes. That will be fine.”
“Thank you,” I hung up. I walked passed the school’s library and went outside to examine the clouds. They were gray and ugly. Normally I’d be doing a Snoopy Dance with weather like that but not today. I didn’t need the hassle. My temporary conversion to sun worship wasn’t working. Perhaps my devotion was transparent and instead of a blessing a curse was assigned to my case. I returned to my desk and took out the phone book. I knew from my years living in South Dakota that Indians had rain dances. I wondered if they also had sun dances. It was a long shot but desperation can force a man into desperate actions.
To make a long story short I had to make the decision at 7:00 P.M. It was raining. It didn’t look like it would clear in one hour. It was cold. I called the pool and told them we wouldn’t be coming. I removed the Sun ornament I fashioned out of paper clips I was wearing around my neck and returned to the faith of my fathers. I went from simulator to simulator asking the staff to stay on passed 7:00 P.M. and run a special short mission for the campers to occupy the time normally spent at the swimming pool. The staff agreed. They are great! These are people you can trust in a pinch.
Those who aren't regret it. Honestly - they do.
To make a longer story shorter- the night went well. The campers had supper and then went into the ships for another mission. They were very happy to get the extra flight time. At 10:00 P.M. we gathered in the cafeteria for a video and then bed at 11:00 P.M. A crisis was averted.
I expected a restful night’s short sleep. I was almost right. I got a very short sleep but it was interrupted by a camper with a sore throat. He wanted to go home. It was 1:00 A.M. I sat up with him while we waited for his mother to arrive to take him home.
The camp ended Wednesday at 6:00 P.M. We survived!
Overnight Camp.
We had a one night Overnight Camp on Thursday. All went well. Braydn Lystrup ran the Voyager’s new mission “A Matter of Honor”. He did well.
I feel good about our summer stories. They are coming together nicely.
Private Missions.
We had a slew of private missions all week. I spent most of the day at the Center on Saturday.
There was a real storm burst Saturday afternoon. We have been trained to expect power outages in storms’ like that. I’m happy to report Rocky Mountain Power held it together and we got through the wind, lightening and pounding rain without an interruption.
I took advantage of an hour’s break and took my car (The Lincoln Battlestar) into Jiffy Lube for a safety inspection. It failed. Something about a belt that needed replacing and a dash light not working. I didn’t need to hear that. I offered the technician a $10 bribe with a wink in hopes of a quick resolution to the matter. I believe he misunderstood my intentions and backed away from me, nearly tripping over the shop vac. I explained the concept of bribery. I explained that this was the accepted practice in third world countries and if it worked there - well why not here? He wasn’t moved by my argument.
I then attempted to illicit pity and claimed poverty. It failed. We compared income. I lost. In the end I gave him the $10 out of pity and he gave me the rejection notice.
So ends the week.
The Troubadours Worship and Rest on the Sabbath
The road into York was dusty and well traveled. We walked slowly, enjoying the fresh morning air and the song of birds. Our troupe delighted in the joy of a day free from our tents, stages, and instruments. The past week was long and we were weary from the persistent needs of our audiences.
This Sabbath day gave us time to pause and reflect on the needs of our souls. And so, being good Christians all, we walked to the Cathedral for Mass.
The sky spoke of rain. It was preoccupied with the subject based on its temperament over the previous days. Our stories and song were interrupted incessantly by thunder’s booming. On several occasions startled horses broke free of their moorings. I was nearly trampled myself had it not been the watchful eye and a forceful push from a visiting blacksmith to whom I offered free admittance to an afternoon performance.
The farmers are pleased with the rain and their crops grow true. Because of the forecast of a good Fall harvest the people are generous with their gold and silver. This generosity fills our tents. Full tents means food on our table and clothes on our back. So we, by reason of necessity, join the farmers and show gratitude for the rain.
The younger in our troupe fell behind as we continued down the road to York. They seemed more interested in whimsy than matters spiritual. I saw several in Farmer Lloyd’s field. I beckoned them forward with haste. The Cathedral’s bells were calling all to Mass. We were joined on the highway by many others. They rushed to our side and occupied our time with praise. This gratitude was well received by our assembly and we, in return, thanked them for attending.
The city’s walls rose before us. We gather at the gate and waited for the last of our troupe to arrive.
“Remember who you are and act accordingly,” I reminded my fellows before we entered the city. I positioned our older Troubadours so the younger were well supervised.
“We are missing two,” Lorraine said while doing a second count. “ It is young Zach and young Merryweather.
“They returned to camp,” Megan reported. “Young Zach once again forgot his belt, even after your admonishment. Young Merryweather accompanied him. I believe neither have an interest in the Bishop’s words today.”
“They will attend presently,” Metta said while looking down the highway. “There, you see them in the distance.” Off in the distance two boys approached. One with fair hair and one with dark.
I sent the troupe forward into the Cathedral and waited at the gate. Both boys were quiet as they passed.
“Zach?” I questioned.
“Sorry. It won’t happen again,” he replied to my unstated question.
“Then all is well. Make haste. The service is about to begin.”
We walked with reverence passed the large, ornately carved oak doors and into the Cathedral to find our fellows. After Mass a fine meal waited and then a day of rest. Tomorrow we take to the stage and it begins anew.
This Sabbath day gave us time to pause and reflect on the needs of our souls. And so, being good Christians all, we walked to the Cathedral for Mass.
The sky spoke of rain. It was preoccupied with the subject based on its temperament over the previous days. Our stories and song were interrupted incessantly by thunder’s booming. On several occasions startled horses broke free of their moorings. I was nearly trampled myself had it not been the watchful eye and a forceful push from a visiting blacksmith to whom I offered free admittance to an afternoon performance.
The farmers are pleased with the rain and their crops grow true. Because of the forecast of a good Fall harvest the people are generous with their gold and silver. This generosity fills our tents. Full tents means food on our table and clothes on our back. So we, by reason of necessity, join the farmers and show gratitude for the rain.
The younger in our troupe fell behind as we continued down the road to York. They seemed more interested in whimsy than matters spiritual. I saw several in Farmer Lloyd’s field. I beckoned them forward with haste. The Cathedral’s bells were calling all to Mass. We were joined on the highway by many others. They rushed to our side and occupied our time with praise. This gratitude was well received by our assembly and we, in return, thanked them for attending.
The city’s walls rose before us. We gather at the gate and waited for the last of our troupe to arrive.
“Remember who you are and act accordingly,” I reminded my fellows before we entered the city. I positioned our older Troubadours so the younger were well supervised.
“We are missing two,” Lorraine said while doing a second count. “ It is young Zach and young Merryweather.
“They returned to camp,” Megan reported. “Young Zach once again forgot his belt, even after your admonishment. Young Merryweather accompanied him. I believe neither have an interest in the Bishop’s words today.”
“They will attend presently,” Metta said while looking down the highway. “There, you see them in the distance.” Off in the distance two boys approached. One with fair hair and one with dark.
I sent the troupe forward into the Cathedral and waited at the gate. Both boys were quiet as they passed.
“Zach?” I questioned.
“Sorry. It won’t happen again,” he replied to my unstated question.
“Then all is well. Make haste. The service is about to begin.”
We walked with reverence passed the large, ornately carved oak doors and into the Cathedral to find our fellows. After Mass a fine meal waited and then a day of rest. Tomorrow we take to the stage and it begins anew.
Sunday, June 7, 2009
The Troubadours Prepare for Tomorrow's Performances

Tis the Sabbath and the rains are upon us. Church bells are heard in the far distance calling all to mass. Clouds hang low over the Shire’s fields. The mountain tops are obscure and the temperatures speak of fall even though it is summer’s eve. Our merry band of troubadours share a lunch of crispy bread, veal and a warm soup beside a crackling fire. Lady Aleta pours, filling our wooden bowls to the brim. Master Kyle wasn’t mindful of his steps. His lunch spilled from his bowl into the fire causing a great cloud of steam and a hissing reminding us of a snake with a sour temperament. “Perhaps one should be mindful of one’s steps when carrying a fully charged bowl of Aleta’s fine cooking,” I reminded him. His look in response to my kind reminder was not gentle.
All laughed. Lady Megan placed another log on the fire to restore it to its previous strength. “Move along...... move along,” I said to Kyle pointing him back to the boiling pot. “Lady Aleta will fill your bowl and your stomach as long as you swear an oath to be mindful of your step,”
“Take no notice of him,” Aleta said with a beckoning hand welcoming him to the front of the line. Our younger troubadours, in unison, took a step back to allow this much older and wiser member of our troupe to return.
I took pleasure in watching the faces of our youngest at the back of the meal line. Masters Adam and Benjamin seemed concerned the pot would empty before their bowls could be filled. A look of starvation was present in their expression. After all, it had been four hours since their morning meal. They are growing boys and worked diligently pitching the tents and stages set for the first of the season’s performances on the morrow.

Lady Sheila followed my gaze and saw the same concern on their faces.
“My, wasn’t that a delicious meal,” she called out over the fire and heads of our fellows. The volume of her voice, unnecessary due to the proximity of the gathered company, drew our attention to her and away from the fire and contents of our bowls. “Tis a pity it is nearly gone. Dear Aleta, Lady Lorraine and I did warn you of such a turn of events. We offered our services to help in this meal’s preparation after our tent was pitched and wooden benches and tables in place but you refused. Now we see the result of your stubbornness. So many mouths yet to be feed with so little with which to feed them.”
Ladies Aleta and Lorraine both queried Sheila’s remarks. Neither remembered the morning’s events the way she just described them. Before they could object to her obviously faulty memory Sheila stood and held a hand to quiet them. “Masters Adam and Benjamin. Come from the line and sit with me. There is perchance, a drop or two of nourishment in my bowl which I humbly offer to satisfy your hunger.”
Anger replaced starvation in the boys' expressions. A storm was coming. I could see the humor in Sheila’s tale and thought it best to let it continue for a moment longer. The troupe needed merriment at this mealtime and Sheila was providing it . “Boys, why this look of anger? Did I not offer my bowl’s contents to you? Do you feel it not enough? I beg to differ. Why look." Sheila drew her spoon from the bowl. “Look boys, a slice of carrot still warm and whole. I swear my teeth have not disfigured it in any way. Come and let us split it. There is plenty here.”
Master Adam spoke first. “We have pitched the tents and set the tables. We have set the stages and hung curtains. We have cared for the horses and tended to the wagons all through this cold and wet morning. We have done your bidding without a wisp of complaint and what thanks are given? An empty stomach. That is payment for a half day’s labor?”
Benjamin nodded in agreement with and spoke, “We will retire to our tents and not be seen again unless and until a call comes forth beckoning us to this tent to satisfy our hunger and exorcise our foul mood.”
With that both boys turned to leave the meal tent. Lady Aleta spoke out. “Masters Adam and Benjamin. Lady Sheila speaks nonsense. There is plenty in this pot. She is having you on and I’m afraid you surrendered to her wit..” The tent erupted in laughter. I felt it my turn to speak. “Boys, your work is legend with us. All gathered are indebted to you for without your service we could not entertain the people from the surrounding villages and hamlets. Forgive Lady Sheila this moment of merriment. She is an old woman and her mind, once as sharp as the blade of an ax carried into battle, is now a suspect of dementia. Can you not see this levity was sorely needed? Come boys, move hither to the front of this line. None will object. Come and eat .”
All was forgiven. Masters Adam and Benjamin filled their stomachs with return trips to the pot. All present laughed and talked of old times and our hopes for this new summer of 1309. Our five stages were ready. Our plays written and practiced into memory. Our music scored to produced emotion fit the quality of our tales of heroism in the face of overwhelming odds. For a moment in time all was perfect.
I sat closer to the fire. My old bones needed the warmth. I listened as conversations danced around the troupe in circles of memory and prose. Our younger members were learning the trade from the older and wiser as this merry group of Troubadours bring light and magic to the people of the Kingdom. I was once again reminded of something told to me long ago. This band of fine souls I share the fire with are the finest troupe of Troubadours in the kingdom.
The sun reminded us that noon was passed. Master Alex rose from his stool and offered his thanks to Lady Aleta for preparing a meal fit for King and Pope. All stood in agreement. A cheer traveled from our hearts, over and around our tents and into the dark forest surrounding the clearing. Lady Aleta bowed in acceptance and, using her large ladle, pointed the way to the exit. There was still much to do before we slept.
Friday, June 5, 2009
An Update on the Summer's First Camp!
This is BBC Universal Service broadcasting from London. We interrupt this program to bring you a special report. And now, Sebastian Worthingham - Reporting from Starbase 74 near The Neutral Zone.
This ends our Special Bulletin. We now return you to our regular schedule programme. This is the BBC from London.
Hello Troops,
I’m hoping you enjoyed that little flight of fantasy. It served a purpose. From my desk I hear the crew of the Voyager as they train in preparation for their Super Overnight mission - the Space Center’s first camp of the 2009 summer season!
Staff come and go between the hallway, the Odyssey and the Voyager as they work to complete all the tasks given to them by Kyle Herring, tonight’s Voyage Flight Director and author of our camp’s story “A Matter of Honor” .
Aleta Clegg, the Voyager’s Quarter Master readies the food on Deck 2. Soon they will enter our universe of imagination and leave Starbase 74 for the Neutral Zone. Their mission is to take one last patrol of the border and then on to Starbase 45 for decommissioning. The Voyager is an old ship. This is her last mission. Once they reach the Starbase the crew will help strip the ship of her computers and equipment and disembark. The tugs will move the empty Voyager to the maintenance bay for dismantling.
Have you booked your camp yet. If not, there is still time. All EdVenture and Super Overnighters are full. There are openings on the Overnight Camps from July 24th to the end of September.
Now, I’ll return to my work. If time permits I’ll give updates on the camp as it progresses. Don’t expect further story updates. Everything in the mission from this point on is classified. We don’t want to spoil the fun for the hundreds still coming to do this new Voyager mission.
Mr. Williamson


“From the large Transparent Aluminum windows of His Majesties Starship William IV we watch as the Federation Starship Voyager backs gracefully away from Docking Pylon 3 of Starbase 74. I see hundreds of small figures framed in the Starbase’s windows waving Bon Voyage to this legendary ship, now embarking on her final patrol of the border and then onto Starbase 45 for decommissioning and history.
The Voyager is turning now, adjusting her course for the Neutral Zone. The Saucer Section is now opposite our view. Her running lights blink a strong heartbeat as the mighty ship powers her warp nacelles. The lounge grows strangely quiet. Everyone is pushing against the windows, wanting to see this symbol of Federation power flash a pulse of blue light and disappear into hyperspace.
There, we see the blue glow and.......... she’s gone in a brilliant flash leaving the darkness of space in her wake. A few are wiping away tears, others bow their heads in reverence. I can hear a pleasant chime ringing through the William IV’s speakers. We were scheduled to return to Earth 30 minutes ago but our captain graciously bowed to our request to stay and witness the USS Voyager embark on her last voyage.
Our ship is powering her warp drive. Our journey home has begun. My signal will be lost in a moment when the Hyperspace portal opens and we.......”
This ends our Special Bulletin. We now return you to our regular schedule programme. This is the BBC from London.
Hello Troops,
I’m hoping you enjoyed that little flight of fantasy. It served a purpose. From my desk I hear the crew of the Voyager as they train in preparation for their Super Overnight mission - the Space Center’s first camp of the 2009 summer season!
Staff come and go between the hallway, the Odyssey and the Voyager as they work to complete all the tasks given to them by Kyle Herring, tonight’s Voyage Flight Director and author of our camp’s story “A Matter of Honor” .
Aleta Clegg, the Voyager’s Quarter Master readies the food on Deck 2. Soon they will enter our universe of imagination and leave Starbase 74 for the Neutral Zone. Their mission is to take one last patrol of the border and then on to Starbase 45 for decommissioning. The Voyager is an old ship. This is her last mission. Once they reach the Starbase the crew will help strip the ship of her computers and equipment and disembark. The tugs will move the empty Voyager to the maintenance bay for dismantling.
Have you booked your camp yet. If not, there is still time. All EdVenture and Super Overnighters are full. There are openings on the Overnight Camps from July 24th to the end of September.
Now, I’ll return to my work. If time permits I’ll give updates on the camp as it progresses. Don’t expect further story updates. Everything in the mission from this point on is classified. We don’t want to spoil the fun for the hundreds still coming to do this new Voyager mission.
Mr. Williamson
Sunday, May 31, 2009
My Dream for the Captain's Quarters

Hello Troops,
Its Sunday and I’m sitting in my second favorite chair composing this post. You may be wondering why I’m not sitting in my favorite chair. It is occupied by my nephew. He seems to think he has the right to sit in my chair whenever he wants. No other family members or friends sit in my chair so why him? I’m not sure. It might be because its comfortable and reclines and rocks and has a foot rest. No matter, I’ll be a good sport about it. After all, Chaz needs to see the rewards of good hard work. I’ve told him many times that a life of hard work and frugal saving brings rewards, like a Laz e Boy Recliner. If you say it enough people believe it, at least that’s what they tell me.
You’re wondering why I put this picture on the blog? It’s here because I like it.. Would I have a living room designed like this? Well, its clean but I like the way my own living room is decorated. I call it English Hodge Podge with a bit of “I don’t know what what I’m doing” thrown in for good measure. Besides, I have too much junk for a room like this. Set out one of my collectible Thomas Kincaid Seaside Village miniatures, and you’ve destroyed the whole feel of the room. So I guess the answer is no, I wouldn’t decorate my living room like this, but I know a place where this design would be spot on - our Voyager simulator!
Wouldn’t this make an excellent Captain’s Quarters? Our current Captain’s Quarters is a small room at the top of a ladder with a tiny balcony overlooking the Bridge's Security Station. It has a cheap carpet, a bean bag chair and a fold out love seat with splitting vinyl upholstery.
This is my dream Captain's Quarters. It is a place I could call my home away from home. During the camps I’d kick the command officers out of their own quarters, give them a few pads and tell them to sleep on the Bridge floor. This would become my personal sleeping quarters. I could seriously grow to like this.
Let’s get serious. Can we afford this kind of upgrade? Are you kidding! I’d have to sell both kidneys and still be short a thousand or two, but it doesn’t hurt to dream. So...... let’s dream, and if you happen to have several (and I mean several) thousands of dollars that you’d like to donate then please do. It will be your own sleeping quarters whenever you come to camp.
So, time to crack open your piggy bank and see what you’ve got. While you count your pennies I’ll get to work on duct taping the upholstery on our current Captain's Quarters old splitting love seat.... :)
See you at Camp!
Mr. Willamson
Friday, May 29, 2009
Our Long Journey
A Note to Praise the Staff and Volunteers of the Christa McAuliffe Space Education Center.
Dear Staff and Volunteers!
Our long journey is drawing to an end. It has been quite a trek. Our school year attendance was 16, 423! Wow, what an achievement. We worked many missions. We taught many classes. We can look back with satisfaction on a job well done. I'm pleased to work with the finest people in Utah County. Each of you bring a unique
perspective to your work. You flavor the Center with your personality and enrich the lives of our students. Your dedication and willingness to extend yourself and go that little bit extra has made the difference between success and mediocrity. We are unusual troubadours. We perform for our audiences without their acknowledgment. We create magic without their applause. We are the makers of smiles. We wave the wands of our voices to take our customers on fantastic voyages through the cosmos bringing them to a better understanding of themselves and the universe.
We sit at the back of our starships manning the rudder. We do all this unseen, for if we stood for recognition, some of the essence of the experience would be lost. So we hide behind our walls - surrounding our passengers with sound and lights and music and story. I acknowledge your work. I appreciate your efforts. I applaud your talent.
Some day when the history of space travel is written, I hope a there is a small paragraph telling of a place in Utah that, long ago, inspired children to take their eyes off the ground and look far into the distance to see what could be.
Imagination is our fuel and Wonder is our language. So troubadours...... we sit together around the campfire and plan our next campaign. There is a summer ahead and more children counting the days to their EdVenture. Let's sleep for a bit and rise refreshed. There is more to do.
Mr. Williamson
Dear Staff and Volunteers!Our long journey is drawing to an end. It has been quite a trek. Our school year attendance was 16, 423! Wow, what an achievement. We worked many missions. We taught many classes. We can look back with satisfaction on a job well done. I'm pleased to work with the finest people in Utah County. Each of you bring a unique
perspective to your work. You flavor the Center with your personality and enrich the lives of our students. Your dedication and willingness to extend yourself and go that little bit extra has made the difference between success and mediocrity. We are unusual troubadours. We perform for our audiences without their acknowledgment. We create magic without their applause. We are the makers of smiles. We wave the wands of our voices to take our customers on fantastic voyages through the cosmos bringing them to a better understanding of themselves and the universe.
We sit at the back of our starships manning the rudder. We do all this unseen, for if we stood for recognition, some of the essence of the experience would be lost. So we hide behind our walls - surrounding our passengers with sound and lights and music and story. I acknowledge your work. I appreciate your efforts. I applaud your talent.
Some day when the history of space travel is written, I hope a there is a small paragraph telling of a place in Utah that, long ago, inspired children to take their eyes off the ground and look far into the distance to see what could be.
Imagination is our fuel and Wonder is our language. So troubadours...... we sit together around the campfire and plan our next campaign. There is a summer ahead and more children counting the days to their EdVenture. Let's sleep for a bit and rise refreshed. There is more to do.Mr. Williamson
Monday, May 25, 2009
The 20,000th Mission's Virtual Celebration!

Hello Troops,
A milestone was reached last week and went almost unreported. Last Tuesday afternoon the Space Center ran our 20,000 mission! I’m not sure which mission it was because it happened during an afternoon school field trip when the Voyager, Odyssey and Phoenix were running. simultaneously. I intended to make it a big deal with some kind of celebration but didn't. I'm a bore, according to my staff. My idea of a party is staying up past 10:00 P.M. on a weeknight and 11:00 P.M. on a Saturday. A knock your socks off celebration is a good movie with diet coke and large, yes I said large, popcorn. My excuse for letting the event slip by uncelebrated was the Magellan projector bulb drama (posted earlier. Go find it and read it. It's too fresh in my mind to repeat it here). My attention was off the mark. You see, I like to worry about things. I especially like to worry about thing I have no control over. I plan on getting a good sized ulcer and taking some of my 180 days of built up sick leave. Anyway, the event came and it went. Two days later I realized the lost opportunity and felt bad about it, for a moment.
Forgetting things that should be celebrated is one way to trim a leaking budget. Yes, I said leaking. The Space Center's accounts sprang a leak. We are sending money into other people's pockets instead of the other way around, the way it should be. The new Galileo is the reason. I'd like to say it keeps me up at night but it doesn't. Come to think about it, the Swine Flu didn't keep me up either. I'm guessing the only thing that would keep me up past 10:30 P.M. would be an impending disaster capable of wiping out mankind. Of course, if that was going to happen I wouldn't go to bed. I'd invite family and friends over for light refreshments. Then we would have one of those interventions and tell each other what we really think about them. Once the air was clear we'd go out onto my deck, look out over Utah Valley and wait for impact.
There I go again, getting off topic. Forgive me. Let's get back to the 20,000th celebration.
So, in order to make amends and save a buck or two (we all know how I am with Space Center funds) I want to congratulate the staff and volunteers of the Christa McAuliffe Space Education Center on reaching 20,000 missions!
To start off the celebration I want you to sit down in your favorite chair. We are going to attend a virtual party. Visualize massive amounts of balloons, party favors, and noise makers creating a symphony of ear shattering tones. Imagine handfuls of confetti descending on you like a fog, some going down the back of your neck, others landing in your mouth and still others up your nose. While we're at it, lets conjure up a table full of your favorite snacks and a punch with a real kick.
Wait a minute, who is that getting out of the Hummer Limo pulling up to the front of the school? No way! It is!
Friends may I introduce you to the the cast of the new Star Trek movie - flown in from Hollywood for this very cranial event. Yes they want to talk to you. Yes Spock will find you fascinating. Girls, that young and handsome Captain Kirk really wants to dance with you so go for it. Boys, Lt. Uhura will be manning the kissing booth with the green Orion girl. Wait, what's that sound coming from the gym? They are setting up a replica of the Romulan ship’s engineering section. Everyone gets a phaser that shoots paint balls. Its every man for himself as we attempt to save Captain Pike.Come on...... admit it. Isn’t this the best Space Center party you’ve ever attended? It’s awesome, and not costing me a dime.
Now visual that for several minutes and then consider yourself partied out. You can tell everyone you attended the Space Center’s 20,000th mission’s virtual party and had a great time.
I know you’re tuckered out and need to go into your bedroom, throw yourself on the bed and sleep for several hours.
Go for it........ and Congratulations to everyone on reaching 20,000 mission!
Mr. Williamson
Wednesday, May 20, 2009
Requiem for a Park City Class....
One month ago a class of gifted fifth graders from Park City’s three elementary schools were scheduled to come to the Space Center for a field trip. It was a select group. Only a few were chosen from each school to make up their numbers. Then........it struck.
Swine flu was found in one Park City school two days before their field trip. The day before their trip the Superintendent canceled school to prevent an outbreak. I got a call that day canceling the field trip to the Space Center. One week later we rescheduled the trip for May 20th.
Today is May 20th. Twenty very excited Park City students arrived at the Space Center at 3:15 P.M. with Boarding Passes in hand. They were ready for the EdVenture of a lifetime. I was excited to see them. I knew they had to go the extra mile to be chosen to attend this special field trip. It was an honor to have them with us.
At 4:00 P.M. I was finishing my Bridge speech. I was explaining their role as actors in our unscripted play. Suddenly I heard a snap. It was the sound an electrical breaker makes when its tripped. The main viewer disappeared along with the televisions. In a second I realized we were experiencing a power outage. Just as I understood the consequences the rest of the electrical equipment went out. We were in a partial dark. The only visible light came from the emergency battery lights on the exit signs.
“OK everyone stay seated,” I said to the class. I heard my staff laughing from the control room. The door to the bridge opened and my two Supervisors came up the stairs.
“The power went out,” Spencer explained. I look at him wondering if he realized the stupidity of what he had just said. Of course I knew the power was out. There was no question the power was out. Isn’t it interesting that people always state the obvious?
I told the class we were in good shape. Our power outages were usually short lived. They arrived early so we had a buffer zone. If the power was restored within 45 minutes we could still get through the mission. My plan was to take them outside to wait on the playground. My staff pointed something out I didn’t know - It was storming outside. Cancel plan 1. Move on to plan 2. We went to the gym. We gave them basketballs while we waited. Twenty minutes later they were getting board. The power was still off so we had to switch gears. We took out the Space Center’s Honor’s Night Bingo. Emily, Stacy, Megan, Rachel and other younger staff led them in several games of Bingo. The Space Center’s Candy Counter provided the rewards.
It was 5:00 P.M. The bewitching hour had arrived. The 45 minute buffer zone was expired. The power was out. A phone call to Rocky Mountain Power suggested the power would be off until 11:00 P.M. I walked onto the stage and gave them the bad news. We were sending them back to Park City. I was upset. First the Swine Flu and now a power outage. These poor kids couldn’t cut a break.
Oh Fortuna........... you are a crafty one. From your ruined temples you send the Fates to deal harshly with us. What have we done to incur your wrath? Last week it was the Magellan’s bulb. This week your mischief appeared in many places:
I walked the Park City kids out to their bus and sent them on their way. No one was happy about the turn of events but it was out of our hands. I can’t shake the feeling that some universal power has turned its attention to our little school and Space Center in the middle of back water Utah. My first concern is to find the mischievous Imp and send him on his way. Surely it must be someone else’s turn to be on the receiving end of irritating events. I hate to wish misfortune on anyone because of my Christian nature but when your back is to the wall, desperate times call for desperate measures.
Tonight I’m consulting my Roman mythology. Somewhere there must be information on appeasing the wrath of an forgotten Goddess. Maybe a sacrifice of some kind? I’d be happy to sacrifice an old computer if necessary. We could take one of the spare Imacs up to the school roof and toss it off while shouting “Fortuna is Blessed!” Or better yet let us find favor with another immortal. Perhaps we could persuade Jupiter to take up our cause?
I’ll work on this. A note to my staff and volunteers. Watch what you say and do at the Space Center. Don’t take our success for granted. There is nothing Fortuna loves more than to squash the hopes and dreams of any mortal feeling proud and boastful of his accomplishments. We will continue to do what we do best - provide the best field trip experience in the State of Utah and do it humbly. I stress Humbly.
Swine flu was found in one Park City school two days before their field trip. The day before their trip the Superintendent canceled school to prevent an outbreak. I got a call that day canceling the field trip to the Space Center. One week later we rescheduled the trip for May 20th.
Today is May 20th. Twenty very excited Park City students arrived at the Space Center at 3:15 P.M. with Boarding Passes in hand. They were ready for the EdVenture of a lifetime. I was excited to see them. I knew they had to go the extra mile to be chosen to attend this special field trip. It was an honor to have them with us.
At 4:00 P.M. I was finishing my Bridge speech. I was explaining their role as actors in our unscripted play. Suddenly I heard a snap. It was the sound an electrical breaker makes when its tripped. The main viewer disappeared along with the televisions. In a second I realized we were experiencing a power outage. Just as I understood the consequences the rest of the electrical equipment went out. We were in a partial dark. The only visible light came from the emergency battery lights on the exit signs.
“OK everyone stay seated,” I said to the class. I heard my staff laughing from the control room. The door to the bridge opened and my two Supervisors came up the stairs.
“The power went out,” Spencer explained. I look at him wondering if he realized the stupidity of what he had just said. Of course I knew the power was out. There was no question the power was out. Isn’t it interesting that people always state the obvious?
I told the class we were in good shape. Our power outages were usually short lived. They arrived early so we had a buffer zone. If the power was restored within 45 minutes we could still get through the mission. My plan was to take them outside to wait on the playground. My staff pointed something out I didn’t know - It was storming outside. Cancel plan 1. Move on to plan 2. We went to the gym. We gave them basketballs while we waited. Twenty minutes later they were getting board. The power was still off so we had to switch gears. We took out the Space Center’s Honor’s Night Bingo. Emily, Stacy, Megan, Rachel and other younger staff led them in several games of Bingo. The Space Center’s Candy Counter provided the rewards.
It was 5:00 P.M. The bewitching hour had arrived. The 45 minute buffer zone was expired. The power was out. A phone call to Rocky Mountain Power suggested the power would be off until 11:00 P.M. I walked onto the stage and gave them the bad news. We were sending them back to Park City. I was upset. First the Swine Flu and now a power outage. These poor kids couldn’t cut a break.
Oh Fortuna........... you are a crafty one. From your ruined temples you send the Fates to deal harshly with us. What have we done to incur your wrath? Last week it was the Magellan’s bulb. This week your mischief appeared in many places:
- The Magellan’s air conditioner broke on Monday. The repairman says the condenser was cracked. I had to close the simulator.
- Today I heard the crackled laugh of the Fates when I started the Voyager’s morning mission for fifth graders from Rowland Hall / St. Marks School. The Voyager’s primary CD player broke just before the mission. The Command Officer’s MP3 player went on the fritz. The Engineer’s MP3 player broke in mid training. Yes Fortuna, kick me when I’m down and then kick me again.
I walked the Park City kids out to their bus and sent them on their way. No one was happy about the turn of events but it was out of our hands. I can’t shake the feeling that some universal power has turned its attention to our little school and Space Center in the middle of back water Utah. My first concern is to find the mischievous Imp and send him on his way. Surely it must be someone else’s turn to be on the receiving end of irritating events. I hate to wish misfortune on anyone because of my Christian nature but when your back is to the wall, desperate times call for desperate measures.
Tonight I’m consulting my Roman mythology. Somewhere there must be information on appeasing the wrath of an forgotten Goddess. Maybe a sacrifice of some kind? I’d be happy to sacrifice an old computer if necessary. We could take one of the spare Imacs up to the school roof and toss it off while shouting “Fortuna is Blessed!” Or better yet let us find favor with another immortal. Perhaps we could persuade Jupiter to take up our cause?
I’ll work on this. A note to my staff and volunteers. Watch what you say and do at the Space Center. Don’t take our success for granted. There is nothing Fortuna loves more than to squash the hopes and dreams of any mortal feeling proud and boastful of his accomplishments. We will continue to do what we do best - provide the best field trip experience in the State of Utah and do it humbly. I stress Humbly.
Monday, May 18, 2009
Mr. Williamson's Quest. A Day by Day Account of my Battle with Fortuna, Goddess of Fortune.
The Quest. Day 1
Friday.
We had a Magellan mission arriving at 4:00 P.M. Brittney V. walks up to my desk at 3:45 P.M. That was the moment the Quest began. One minute all is right with the world. Then, in an instance things change - for the better or the worse.
“The Magellan projector is doing that flashing thing again and it won’t come on,” she said. The news itself wasn’t a deal breaker. We always keep a spare bulb for every Space Center projector. I went into the Magellan and tested the projector myself. The bulb was dead. In an effort to speed things along because of the impending Magellan crew I called Kyle and asked him to come down and switch projectors. The Space Center owns two of he NEC special projectors that throw a large picture from a short distance. One is used in the Magellan and the other is kept in the faculty room.
I fetched the spare projector, opened the cupboard and took out the spare bulb. My plan was to install the spare bulb in the bulbless spare projector and have it ready for installation when Kyle arrived. I opened the spare bulb and attempted to slide it into place.
Houston, we have a problem. The bulb wouldn’t lock into place inside the projector. Kyle arrived and confirmed the problem. The spare bulb was missing something on the bulb’s casing. I purchased a defective bulb off Ebay in an failed attempted to save money. We were in a pickle.
In came our superstaff! The Voyager was open. I started shuffling Flight Directors. I moved Taylor into the Galileo. I moved Rachel from the Galileo into the Odyssey. I moved Emily out of the Odyssey into the Voyager. Our missions would be unaffected by this mishap. I had other things to do to get things ready for the overnight camp. Alpine was sending just enough kids to run the Odyssey and Galileo. I had a test group coming in for the Phoenix. My plan was to get the camp started and then purchase two new replacement lamps and have them shipped next day delivery so we’d have them by Tuesday.
The Quest. Day 2
Saturday
Without the Magellan projector the two Magellan private missions had to either be canceled or switched to the Voyager. I successfully transferred the 11:30 A.M. Magellan into the Voyager. The 2:30 mission wouldn’t work. The Voyager was booked. I phoned the Magellan crew and explained the situation. It was a special mission for the woman’s husband’s 40th birthday party and they couldn’t reschedule. I told Brittney to prepare to fly without the projector. She assured me they could pull off ‘Death Trap’ reasonably well projector less. The crew was given half off. The Space Center operated that mission at a loss. What else can you do? Take care of your customers and keep your reputation strong in the community.
Later that day I found a replacement bulb from a company somewhere in the Eastern half of the US. I ordered it online and paid extra for next day shipping. I realized they wouldn’t get the order until Monday so expected the bulb on Tuesday.
The Quest. Day 3
Tuesday
The bulb hadn’t arrived when I finished the field trip missions. Realizing that many people are inept at their jobs and couldn’t give an owl’s hoot for customer care I called the toll free number of the bulb company and spoke to customer service. A young man’s voice answered. He spoke American English. That was a good sign. He checked into the order and discovered it had come in too late for a Monday ship out even though I ordered it on Saturday. He assured me it would go out that afternoon. I could expect delivery Wednesday. That was still OK. We didn’t have another Magellan until Thursday.
The Quest. Day 4
Wednesday
The bulb hadn’t arrived when I finished the field trip missions. Sound familiar? Now surprised someone could be THAT inept at their job I called customer service again. This time I spoke to a young man named Brooks. I explained the situation and made it clear I was getting hot under the collar. He blamed the situation on the warehouse, said there was a real clerical screw up and said he would resolved the matter personally. He gave me his direct line and said to call him on Thursday if the bulb hadn’t come.
“Brook’’s,” I said in a tone serious yet understanding, “I need this bulb, that is why I ordered it next day delivery. I have a theater out of commission and I need this resolved. May I trust you to resolve my problem for me? Will you look at this as your personal mission in life to make me happy?”
“You can count on me Sir,” he replied. “We value our customers and want their loyalty.”
I felt I had a friend in some office building somewhere east of the Mississippi. I looked to Brooks to restore my faith in humans.
The Quest. Day 5
Thursday
The bulb hadn’t arrived when i finished the field trip missions. Sound excruciatingly familiar? I was back on the phone. Brooks didn’t answer so I called customer service. I explained the situation to someone new. He said he would find out what happened and have Brooks call me. He also explained that the problem was never at their warehouse. They never had the bulb in stock. They were having it drop shipped from NEC and that is where the problem was.
I called Brooks back. No answer. I left a message telling him my faith in humanity was in his hands and to call and give me good news. I reminded him to leave a message if I didn’t answer. I hung up.
Now what would you do? I sat at my desk suffering through a record breaking foul mood. I had to make quick decisions. What would I do with a 4:30 P.M. Magellan mission. What would I do about a 4:00 P.M. mission the following day? What about the overnight camp? What about the two Magellan missions on Saturday? I know how upset people get when their best made plans of several months go down the toilet with one phone call from me explaining I don’t have a simulator for them and to find some other venue for their party - oh, at last minute as well. Yes........ I’m in the crapper covered in something hitting the fan over my head. You get the unsavory picture I trust?
The Voyager was open for that day’s Magellan’s crew. I had already done three missions that day and didn’t want to do a fourth but Kyle couldn’t take the mission and Emily was already in mid flight in the Odyssey. Suddenly my foul mood took a darker turn. Ask anyone about my pleasant nature last Thursday. You’ll see their face take a serious turn, their eyes enlarge to twice their normal size and their index finger drawn across their throat.
I had a few moments before the 2:00 P.M. mission so I got on the internet and searched for another company. Minutes before my mission, with my group waiting at the revolving door I found a company called CDW. Instead of placing an online order I decided to place it over the phone. I called sales.
A pleasant, faceless voice answered. Suddenly it seemed my luck would change. He asked if the Space Center was part of the Alpine School District. If so, they had a Utah State contract. I could buy the bulb at a discount - $100 to be exact. I told him at that price I’d take two. I reached in my wallet to produce the credit card. It wasn’t there. Kyle had it.
I put him on hold, went into the office and took the school’s credit card out of the safe. I charged the amount, hung up the phone and did my 2:00 P.M. mission feeling I had completed my Quest!
At 4:00 P.M. the mission ended. I sat at my desk regaining my sanity. A thought crossed my mind. It couldn’t be as easy as that. Something was wrong. Fortuna, the goddess of luck and fortune wouldn’t be cutting me a bit of slack would she? No, she’s been on my case lately with one thing and another. I had a sudden feeling that my contentment was false. Fortuna had lured me into the belief that she had caste her hook into someone else's pond.
“Think you got me do you?” I said to her under my breath. The room was full of staff and I didn’t want them to think I had reached level 5 on the Space Center Madness Scale. I reached for the phone to call CDW to confirm my order. The phone crew cold. She was unhappy I was on to her game.
I got a woman this time. I gave her my order number.
“Im sorry sir but that order is not placed. Your credit card was declined.” I put her on hold, walked into the office and asked the secretary why the school’s credit card had been declined. A few questions later I was back on the phone telling CDW the school’s credit card had a limit of $500. I was up the creek. The Space Center’s credit card was with Kyle and I had no way to pay for the order. I felt Fortuna’s staff jab me in the ribs. She thought she had me. Oh Fortuna, do you really think I’m that easily defeated? I pulled out my own American Express card and charged it to my own account. After all, what’s $750 when you’re at war with one of Olympia’s Gods? I hung up and went about my business. Victory tasted sweet.
Thirty minutes later an uneasiness found a place in my mind. What had she been up to in that hour? I called CDW again. I gave the agent the order number. She told me the order was placed and shipping. I was about to end the call when a thought crossed my mind.
“Please tell me where the package is being shipped?”
“No problem sir, It is address to Alpine School District Accounts Payable. The address is 575 North 100 East in American Fork Utah.”
My heart skipped a beat. Just at that moment a crack of thunder from Mount Olympus was heard across Greece. Fortuna was celebrating.
The Quest. Day 6
Friday
I got to school at 8:00 A.M. and promptly called the District Office. I explained the situation to the receptionist. She said she would watch for the package and notify me when it came in. At 1:40 P.M. I called back. No package. A panic set in. I called CDW and had them track the package. They confirmed it has been delivered. WHERE WERE MY BULBS?
I called back. The receptionist said to try Accounts Payable because they were the ones it was address to. I called Accounts Payable. The woman who answered assured me they didn’t have the package.
“Try Printing. They get packages delivered there all the time,” she suggested. I called printing.
“Only FEDEX delivers here,” Shelley told me. “UPS delivers to the warehouse in Lindon.”
“What if the package says the District Office?” I asked.
“It doesn’t matter,” she replied. “All UPS packages go there.” She gave me the number of someone named Clark.
It was 3:00 P.M. The Magellan mission was schedule to start at 4;00 P.M. The Overnight Camp was after that. The following day (Saturday) there were two Magellan private missions. I was back into panic mode. Fortuna had the knife in and was about to turn it.
I called the number.
“Is this Clark?”
“Yes,”
“This is Victor Williamson at the Space Center. I’m looking for a package that was delivered by UPS.”
“So its yours! What does it say on the package?”
“It says deliver to Account’s Payable.”
“Yes, I’ve got it. I was thinking that if someone wanted this bad enough to have it next day shipped they would call and come pick it up.”
“I’ll have someone there right away to pick it up.”
Bill was up and walking out the Briefing Room door volunteering to drive to the warehouse to pick up our package. Kyle was on hand to put the bulb into the projector. Bill came back with a package with two bulbs. Kyle took one and quickly put it into the open projector. A moment later it was mounted onto the wall and WORKING. My Quest was at an end. The week from heck seemed to be over.
A few minutes later Brittney came into the room and told me half the Magellan wasn’t reading the network. The Magellan crew was there getting briefed on their mission. It was Fortuna’s parting shot as she left Pleasant Grove looking for bigger fish to fry. Kyle spent some time in the wiring closet and resolved the problem. We were good to go.
And so my friends, that was my week. It wasn’t a pretty one. It caused stress and a few very unpleasant moods but we won in the end. The Magellan worked well as a ship and, to everyone surprise, took the Flight Director’s Trophy after the overnight camp. Perhaps it was Fortuna’s way of acknowledging the fact that I stayed in the battle and fought a good fight.
We are starting a new week. I’m wondering what challenge is waiting. Life at the Space Center means never a dull moment.
Mr. Williamson
Friday.
We had a Magellan mission arriving at 4:00 P.M. Brittney V. walks up to my desk at 3:45 P.M. That was the moment the Quest began. One minute all is right with the world. Then, in an instance things change - for the better or the worse.
“The Magellan projector is doing that flashing thing again and it won’t come on,” she said. The news itself wasn’t a deal breaker. We always keep a spare bulb for every Space Center projector. I went into the Magellan and tested the projector myself. The bulb was dead. In an effort to speed things along because of the impending Magellan crew I called Kyle and asked him to come down and switch projectors. The Space Center owns two of he NEC special projectors that throw a large picture from a short distance. One is used in the Magellan and the other is kept in the faculty room.
I fetched the spare projector, opened the cupboard and took out the spare bulb. My plan was to install the spare bulb in the bulbless spare projector and have it ready for installation when Kyle arrived. I opened the spare bulb and attempted to slide it into place.
Houston, we have a problem. The bulb wouldn’t lock into place inside the projector. Kyle arrived and confirmed the problem. The spare bulb was missing something on the bulb’s casing. I purchased a defective bulb off Ebay in an failed attempted to save money. We were in a pickle.
In came our superstaff! The Voyager was open. I started shuffling Flight Directors. I moved Taylor into the Galileo. I moved Rachel from the Galileo into the Odyssey. I moved Emily out of the Odyssey into the Voyager. Our missions would be unaffected by this mishap. I had other things to do to get things ready for the overnight camp. Alpine was sending just enough kids to run the Odyssey and Galileo. I had a test group coming in for the Phoenix. My plan was to get the camp started and then purchase two new replacement lamps and have them shipped next day delivery so we’d have them by Tuesday.
The Quest. Day 2
Saturday
Without the Magellan projector the two Magellan private missions had to either be canceled or switched to the Voyager. I successfully transferred the 11:30 A.M. Magellan into the Voyager. The 2:30 mission wouldn’t work. The Voyager was booked. I phoned the Magellan crew and explained the situation. It was a special mission for the woman’s husband’s 40th birthday party and they couldn’t reschedule. I told Brittney to prepare to fly without the projector. She assured me they could pull off ‘Death Trap’ reasonably well projector less. The crew was given half off. The Space Center operated that mission at a loss. What else can you do? Take care of your customers and keep your reputation strong in the community.
Later that day I found a replacement bulb from a company somewhere in the Eastern half of the US. I ordered it online and paid extra for next day shipping. I realized they wouldn’t get the order until Monday so expected the bulb on Tuesday.
The Quest. Day 3
Tuesday
The bulb hadn’t arrived when I finished the field trip missions. Realizing that many people are inept at their jobs and couldn’t give an owl’s hoot for customer care I called the toll free number of the bulb company and spoke to customer service. A young man’s voice answered. He spoke American English. That was a good sign. He checked into the order and discovered it had come in too late for a Monday ship out even though I ordered it on Saturday. He assured me it would go out that afternoon. I could expect delivery Wednesday. That was still OK. We didn’t have another Magellan until Thursday.
The Quest. Day 4
Wednesday
The bulb hadn’t arrived when I finished the field trip missions. Sound familiar? Now surprised someone could be THAT inept at their job I called customer service again. This time I spoke to a young man named Brooks. I explained the situation and made it clear I was getting hot under the collar. He blamed the situation on the warehouse, said there was a real clerical screw up and said he would resolved the matter personally. He gave me his direct line and said to call him on Thursday if the bulb hadn’t come.
“Brook’’s,” I said in a tone serious yet understanding, “I need this bulb, that is why I ordered it next day delivery. I have a theater out of commission and I need this resolved. May I trust you to resolve my problem for me? Will you look at this as your personal mission in life to make me happy?”
“You can count on me Sir,” he replied. “We value our customers and want their loyalty.”
I felt I had a friend in some office building somewhere east of the Mississippi. I looked to Brooks to restore my faith in humans.
The Quest. Day 5
Thursday
The bulb hadn’t arrived when i finished the field trip missions. Sound excruciatingly familiar? I was back on the phone. Brooks didn’t answer so I called customer service. I explained the situation to someone new. He said he would find out what happened and have Brooks call me. He also explained that the problem was never at their warehouse. They never had the bulb in stock. They were having it drop shipped from NEC and that is where the problem was.
I called Brooks back. No answer. I left a message telling him my faith in humanity was in his hands and to call and give me good news. I reminded him to leave a message if I didn’t answer. I hung up.
Now what would you do? I sat at my desk suffering through a record breaking foul mood. I had to make quick decisions. What would I do with a 4:30 P.M. Magellan mission. What would I do about a 4:00 P.M. mission the following day? What about the overnight camp? What about the two Magellan missions on Saturday? I know how upset people get when their best made plans of several months go down the toilet with one phone call from me explaining I don’t have a simulator for them and to find some other venue for their party - oh, at last minute as well. Yes........ I’m in the crapper covered in something hitting the fan over my head. You get the unsavory picture I trust?
The Voyager was open for that day’s Magellan’s crew. I had already done three missions that day and didn’t want to do a fourth but Kyle couldn’t take the mission and Emily was already in mid flight in the Odyssey. Suddenly my foul mood took a darker turn. Ask anyone about my pleasant nature last Thursday. You’ll see their face take a serious turn, their eyes enlarge to twice their normal size and their index finger drawn across their throat.
I had a few moments before the 2:00 P.M. mission so I got on the internet and searched for another company. Minutes before my mission, with my group waiting at the revolving door I found a company called CDW. Instead of placing an online order I decided to place it over the phone. I called sales.
A pleasant, faceless voice answered. Suddenly it seemed my luck would change. He asked if the Space Center was part of the Alpine School District. If so, they had a Utah State contract. I could buy the bulb at a discount - $100 to be exact. I told him at that price I’d take two. I reached in my wallet to produce the credit card. It wasn’t there. Kyle had it.
I put him on hold, went into the office and took the school’s credit card out of the safe. I charged the amount, hung up the phone and did my 2:00 P.M. mission feeling I had completed my Quest!
At 4:00 P.M. the mission ended. I sat at my desk regaining my sanity. A thought crossed my mind. It couldn’t be as easy as that. Something was wrong. Fortuna, the goddess of luck and fortune wouldn’t be cutting me a bit of slack would she? No, she’s been on my case lately with one thing and another. I had a sudden feeling that my contentment was false. Fortuna had lured me into the belief that she had caste her hook into someone else's pond.
“Think you got me do you?” I said to her under my breath. The room was full of staff and I didn’t want them to think I had reached level 5 on the Space Center Madness Scale. I reached for the phone to call CDW to confirm my order. The phone crew cold. She was unhappy I was on to her game.
I got a woman this time. I gave her my order number.
“Im sorry sir but that order is not placed. Your credit card was declined.” I put her on hold, walked into the office and asked the secretary why the school’s credit card had been declined. A few questions later I was back on the phone telling CDW the school’s credit card had a limit of $500. I was up the creek. The Space Center’s credit card was with Kyle and I had no way to pay for the order. I felt Fortuna’s staff jab me in the ribs. She thought she had me. Oh Fortuna, do you really think I’m that easily defeated? I pulled out my own American Express card and charged it to my own account. After all, what’s $750 when you’re at war with one of Olympia’s Gods? I hung up and went about my business. Victory tasted sweet.
Thirty minutes later an uneasiness found a place in my mind. What had she been up to in that hour? I called CDW again. I gave the agent the order number. She told me the order was placed and shipping. I was about to end the call when a thought crossed my mind.
“Please tell me where the package is being shipped?”
“No problem sir, It is address to Alpine School District Accounts Payable. The address is 575 North 100 East in American Fork Utah.”
My heart skipped a beat. Just at that moment a crack of thunder from Mount Olympus was heard across Greece. Fortuna was celebrating.
The Quest. Day 6
Friday
I got to school at 8:00 A.M. and promptly called the District Office. I explained the situation to the receptionist. She said she would watch for the package and notify me when it came in. At 1:40 P.M. I called back. No package. A panic set in. I called CDW and had them track the package. They confirmed it has been delivered. WHERE WERE MY BULBS?
I called back. The receptionist said to try Accounts Payable because they were the ones it was address to. I called Accounts Payable. The woman who answered assured me they didn’t have the package.
“Try Printing. They get packages delivered there all the time,” she suggested. I called printing.
“Only FEDEX delivers here,” Shelley told me. “UPS delivers to the warehouse in Lindon.”
“What if the package says the District Office?” I asked.
“It doesn’t matter,” she replied. “All UPS packages go there.” She gave me the number of someone named Clark.
It was 3:00 P.M. The Magellan mission was schedule to start at 4;00 P.M. The Overnight Camp was after that. The following day (Saturday) there were two Magellan private missions. I was back into panic mode. Fortuna had the knife in and was about to turn it.
I called the number.
“Is this Clark?”
“Yes,”
“This is Victor Williamson at the Space Center. I’m looking for a package that was delivered by UPS.”
“So its yours! What does it say on the package?”
“It says deliver to Account’s Payable.”
“Yes, I’ve got it. I was thinking that if someone wanted this bad enough to have it next day shipped they would call and come pick it up.”
“I’ll have someone there right away to pick it up.”
Bill was up and walking out the Briefing Room door volunteering to drive to the warehouse to pick up our package. Kyle was on hand to put the bulb into the projector. Bill came back with a package with two bulbs. Kyle took one and quickly put it into the open projector. A moment later it was mounted onto the wall and WORKING. My Quest was at an end. The week from heck seemed to be over.
A few minutes later Brittney came into the room and told me half the Magellan wasn’t reading the network. The Magellan crew was there getting briefed on their mission. It was Fortuna’s parting shot as she left Pleasant Grove looking for bigger fish to fry. Kyle spent some time in the wiring closet and resolved the problem. We were good to go.
And so my friends, that was my week. It wasn’t a pretty one. It caused stress and a few very unpleasant moods but we won in the end. The Magellan worked well as a ship and, to everyone surprise, took the Flight Director’s Trophy after the overnight camp. Perhaps it was Fortuna’s way of acknowledging the fact that I stayed in the battle and fought a good fight.
We are starting a new week. I’m wondering what challenge is waiting. Life at the Space Center means never a dull moment.
Mr. Williamson
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